Privacy Policy

1. Introduction

We value your privacy. This Privacy Policy explains how Spacend Digital (“us,” “we,” “our”) collects, uses, and protects your information when you visit https://spacend.works (the “Website”) or engage with our marketing services. By using our Website, you agree to these terms.

2. Information We Collect

We collect a wide range of information to provide our agency services, including:

• Direct Information: Name, email address, phone number, and business address provided via forms.
• Automated Information: IP address, device identifiers, browser type, and usage data via cookies and server logs.
• Outreach Data: We collect business contact information (Name, Professional Email, Phone, Business Details) from publicly available sources and third-party lead generation tools for our outreach and service delivery.

3. How We Use Your Information

Your data is used for:

• Service Delivery: Fulfilling web development and digital marketing contracts.
• Marketing & Analytics: Running Meta Ads, Google Analytics, and tracking site performance.
• Outreach: Identifying and contacting potential business partners in the US, EU, and other markets.
• Optimization: Using Litespeed and WordPress tools to enhance user experience.

4. Cookies and Tracking

We use cookies and pixels (including Google Analytics and the Meta Pixel) to track user behavior and ad performance. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

5. Data Retention

We retain collected information indefinitely to maintain business records and historical marketing data. However, we will delete your specific data immediately upon a valid request.

6. International Compliance (GDPR & CCPA)

For users in the European Union (GDPR) and California (CCPA):

• Right to Access/Delete: You have the right to request a copy of your data or its immediate deletion.
• Legitimate Interest: We process business data for outreach based on the legitimate interest of providing specialized B2B services.
• Data Transfers: You acknowledge that your data may be processed outside of your home country.

7. Third-Party Services

We utilize third-party infrastructure including:

• WordPress & Litespeed: For website management and caching.
• Meta & Google: For advertising and traffic analysis.
• VoIP Providers: For business communication logs.

8. Children’s Privacy

Our services are intended for a general business audience. We do not knowingly collect data from children under 18.

9. Contact Us

For any data-related requests or questions, contact us at: info@spacend.works